Frequently Asked Questions

After trial expires, all features are blocked. You can only access the subscription page to choose a plan. Your data remains safe — nothing is deleted.

The platform is a Progressive Web App (PWA). It can be installed on any phone like a native app — no Play Store or App Store needed. Works offline for basic features too.

Yes. We provide onboarding support via WhatsApp/call. We can also do screen-sharing sessions to help you set up your school.

Yes. You can upgrade your plan anytime from the Subscription page inside the admin panel. Remaining days credit is automatically adjusted. For downgrade, contact support.

Each plan has student and teacher limits. Admin accounts are included. Parents and students get their own login portals automatically.

Platform subscription is paid via Razorpay (UPI, cards, netbanking). Schools can also enable Razorpay for parent fee collection.

Contact us. For Enterprise plan customers, we offer custom module development and priority support.

Yes. Parents get their own login portal where they can view attendance, fee status, exam results, and notices.

Yes. Reports, student lists, fee records, and attendance data can be exported as PDF & Excel from the admin panel (Growth plan and above).

Yes. This is a multi-tenant SaaS platform. Each school gets its own isolated database, subdomain, and admin panel. Schools cannot see each other's data.

Yes. The UI is lightweight and optimized for speed. Works smoothly even on basic Android phones with 2G/3G connections.

Yes. We use encrypted connections (HTTPS), role-based access control, tenant isolation, and JWT-based authentication. Passwords are hashed with bcrypt.

Only your school's admin, teachers, students and parents can access data — each with role-based permissions. No other school can see your data.

Your data remains safe for 30 days after cancellation. You can resubscribe anytime to regain access. After 30 days, data may be permanently deleted.